Resources
Books & eBooks
Dive into our curated selection of books and eBooks designed to transform your communication skills.
Dive into our curated selection of books and eBooks designed to transform your communication skills.
In this 1 hour 1:1 session you will experience our proven Serlin Method®, uncover your strengths and growth areas and receive a tailor made roadmap of what we can work on together. (Tasters sessions are discounted and all prices include VAT)
Senior Coach – £175 Principal – £235 Head Coach – £295
A fantastic opportunity to experience LSW’s expertise at no cost. Gain actionable skills that you can apply immediately in your personal and professional life.
Sign up to our monthly collection of brilliant articles, videos and helpful insights, where we’ll share with you:
✪ Priceless tips to help you improve everyday communication
✪ Transformational stories that will inspire you
✪ Our latest news, exclusive discounts and more!
You may unsubscribe from these communications at any time. For more information on how to unsubscribe, please review our Privacy Policy.
At the executive level, decisions move faster, stakes are higher, and personalities are often stronger. When conflict arises, as it inevitably does, it can either fracture alignment or fuel performance.

In our recent webinar on Navigating Conflict With Grace, Dr. Lindy Greer offered a compelling insight:
“Conflict isn’t something to avoid, it’s a core ingredient of executive team excellence.”
A professor of management and faculty director for leadership development at the University of Michigan’s Ross School of Business, Dr. Greer is a leading researcher in team dynamics and leadership conflict.
She’s advised powerhouse organisations like Amazon, Google, and the NFL, and her work is rooted in academic rigour and real-world impact.
Her perspective on conflict is unique: she doesn’t just study it, she equips leaders to thrive within it.
The higher you climb in an organisation, the more complex the decisions, and the more potential for differing opinions.
“Conflict is simply the expression of difference. If an executive team isn’t having conflict, it probably means they’re not addressing the real challenges, or they don’t feel safe enough to disagree.”
Instead of trying to eliminate conflict, Dr. Greer encourages leaders to normalise it, structure it, and channel it.
The higher you climb in an organisation, the more complex the decisions, and the more potential for differing opinions.
“Conflict is simply the expression of difference. If an executive team isn’t having conflict, it probably means they’re not
addressing the real challenges, or they don’t feel safe enough to disagree.”
Instead of trying to eliminate conflict, Dr. Greer encourages leaders to normalise it, structure it, and channel it.